Customer Relationship Management (CRM) / List of 7 manufacturers
What is a Customer Relationship Management (CRM)?
Customer Relationship Management (CRM) is the strategy and process for effectively managing customer relationships and delivering maximum value. This aims to track customer touchpoints and respond appropriately to customer needs and requests. By utilizing a CRM system, it is possible to collect, analyze, and utilize customer information. Customer relationship management involves departments such as marketing, sales, and customer service to improve communication with customers and increase customer satisfaction. CRM has become an essential strategy for companies to acquire and retain customers and grow their business.
Application of Customer Relationship Management (CRM)
✅Sales Management
Helps sales teams manage prospects and existing customers, streamlining the process of closing deals.
✅Marketing Campaigns
Designs targeted campaigns based on customer preferences to maximize outcomes.
✅Customer Support
Quickly addresses inquiries and complaints, boosting customer satisfaction.
✅Data Analysis
Analyzes customer behavior to identify trends and optimize business strategies.
Manufacture list of Customer Relationship Management (CRM)
※Includes information on some trading companies
